Moving FAQ — First Place Moves

Straight answers on how we set the flat rate, the licenses we hold, getting into high-rises and parking on tight brick streets, working around winter weather and the highways, and how a job runs with our St. Louis crews.

A handful of questions reach us again and again: how we land on the flat rate for a given home size, what that $1M of cargo coverage really covers, and how the crews deal with steep brick steps, parking on a tight street, getting into a downtown high-rise, or a January morning with ice on the path. Work through the list below and there’s a good chance yours is already answered.

Don’t see it? That’s fine — jot it on the quote form or send it through the contact page. We reply the same day you reach out, usually inside the hour.

What does a local move cost in St. Louis?

You can pay by the clock or settle on a single locked number. By the clock, it's $115/hr for a two-mover crew, $155/hr for three, $205/hr for four. Done flat against the size of the home, figure somewhere near $360–$590 at a studio, $590–$980 at a one-bedroom, $980–$1,660 at two bedrooms, $1,660–$2,780 at three, and $2,780–$4,380 at four. Extra flights, a stretch from wherever the rig can legally sit, or added packing will move that a touch. After we've read the home and the route in and out, the rate goes in writing, and the written rate is the bill.

Are you licensed and insured?

Yes, fully, on every front. In-state work runs under Missouri Division of Motor Carrier Services authority, the Metro East under Illinois Commerce Commission authority, and interstate jobs on US DOT and MC numbers, with a $1M cargo policy behind all of it. The credentials are yours to inspect any time, and whenever a building or an HOA wants proof of insurance filed, we get it to them before the date.

What kinds of moves do you handle?

Pretty much every type. Local hops and cross-country runs, detached houses and apartments, condos and downtown lofts, commercial, office, and storefront relocations, packing, pianos, senior and downsizing jobs, climate-controlled storage, plus short-notice or same-day work. Because we're a full-service general mover, a one-room studio and a four-bedroom bound two states off share a single calendar, and both go the full way with movers we employ ourselves.

How far ahead should I book?

Two weeks of lead time helps if your heart is set on a Saturday or the closing days of a month, when leases roll over and the calendar tightens. Land on a midweek date mid-month and a day or two of notice will often do it. Any time a truck would otherwise be parked, though, we'll gladly slip you in last minute or same day — just dial (888) 711-4778 to set it up.

Do you require a deposit?

For a local job, rarely; a confirmation call the day before usually handles it. The math changes on bigger relocations and interstate work, where we reserve the date against a small refundable deposit and then credit that amount back against the final bill.

What is your service area?

We work from the city off Papin Street near The Hill, and the whole metro is within reach: South City and the Central West End, Clayton, University City and the Delmar Loop, Kirkwood, Webster Groves, Ladue, on to Chesterfield, Ballwin, and Florissant, then west over the Missouri into St. Charles and O'Fallon, and east over the Mississippi into the Metro East at Belleville, Edwardsville, and Alton. Farther out, regular long hauls take us up I-70, I-44, and I-55 toward Chicago, Kansas City, Nashville, Dallas, and beyond.

How does parking and access work on a tight brick street with steep front steps?

Plenty of the older two-families and rowhouses in Soulard, Tower Grove, and Lafayette Square front narrow brick lanes, with high stoops and curb space on a single side, so the truck parks at the nearest legal spot and the crew works from there. Ahead of the day we scout the block, ease the rig as near your door as the lane permits, and where a held spot or a coned-off stretch helps, we arrange it and roll any small fee into the quoted total. That buys the crew a shorter walk and spares you a curb-parking headache on the day.

Will your crew work a downtown loft or a building that runs on an elevator?

Routinely. Freight-elevator reservations, dock procedures, and proof-of-insurance rules govern the Washington Avenue lofts and the Clayton high-rises, and those buildings fill a fair share of our weeks. Give us the address at booking, and long before the ramp comes down the elevator window is held, the loading zone is set, and a certificate naming the manager is ready.

Can you handle a walk-up or a narrow staircase?

Day in, day out. Picture a third-floor walk-up off South Grand, the cramped doorways and sharp turns inside a Soulard rowhouse, the back stairs of a converted downtown loft. Not a box gets lifted until the crew has paced the path, mapped the carry, and hauled up whatever dollies, padding, and straps the climb calls for. Mention the floor and the staircase at booking, and the right equipment travels with us.

How does St. Louis weather factor into a move?

Four real seasons here mean the sky is a factor we plan for, not a throwaway line. Come winter we track the forecast for snow and ice and ask that walks and steps be cleared and salted so the footing holds. The summers bake hot and humid in the 90s, which is why we start early and keep a steady pace. Spring runs a hard stretch of severe storms and tornado warnings, and the rivers can rise, so we stay nimble when the weather turns, and should the job need to pause until your next home is ready, your belongings wait in climate-controlled storage.

Do you offer packing and supplies?

For sure. Pack the entire place, a slice of it, or just the fragile pieces out of the kitchen and china cabinet — whichever way you go, we arrive with cartons, packing paper, tape, and wardrobe boxes. Rather do the boxing yourself? Buy the materials off us. Tell us at booking how much of a hand you want, and both the packing labor and the supplies roll into your flat written rate, with no add-on down the line.

Do you disassemble and reassemble furniture?

Yes, it's included. A bed frame, a sectional, a dinner table, a desk — whatever has to come apart to slip through a tight rowhouse door or take a steep brick stair gets broken down on the spot and rebuilt once it reaches its new room. Our people carry their own tools and pouch every screw so none vanish, which is how an oversized piece still makes the upper floor without a scratch.

Do you move offices and commercial relocations?

Frequently. Suite and corporate moves across Clayton, downtown, and the west-county business parks book a solid chunk of the calendar, and we run the bulk of them after hours or over a weekend so your operation keeps going. Dock access, the insurance paperwork, and elevator slots get squared away with your facilities people, while the crew breaks down and sets back up the workstations and conference rooms.

Can you provide a COI for my building?

Certainly — the downtown lofts, the high-rises, and the leasing offices around the metro request them all the time. Pass along the building's specific requirements when you book, and a certificate listing each one lands with you well before the day, free of charge.

Do you offer storage between moves?

Yes. Climate-controlled space runs roughly $85–$230 a month depending on the unit, the temperature and humidity held steady so nothing buckles or molds across our muggy summers and wet springs. Its worth shows up the moment your next place slips or a closing drags. Everything stays wrapped and secured while the timing sorts itself out, then comes back the day you give the word.

How do interstate moves work?

A move over any state line travels on our US DOT and MC authority, billed flat or by weight, and whoever packed your St. Louis home stays with it clear to the unloading point. No handoff, no posting to a load board, no trailer-swap at a warehouse along the way. A lot of these belong to families chasing fresh work or employees relocated for a corporate role.

Do you move pianos and other heavy specialty items?

Gladly. Uprights, grands, safes, pool tables, a rack of gym weights, a hefty antique — each goes on the proper skid boards, heavy dollies, and stout straps. Budget around $290–$450 on an upright and $520–$800 on a baby grand, billed atop the move, since the added muscle and rigging carry a cost. Note the item at booking and the gear ships out with the crew.

What forms of payment do you accept?

We take bank transfers, debit, and the major credit cards. Payment isn't owed until the work is done at the destination and you've walked the place — with that flat figure laid out plainly long beforehand. Our quote is your bill, and no surprise line appears once we've arrived.

What happens if I need to cancel?

Send word two or three days out that you need to scrap or move the date and the deposit comes back whole. Plans change, and we won't ding you for it. The earlier you tell us, the quicker that slot can open up for another family waiting on one.

Should I tip the crew?

Tips never get folded into the charge; the quote covers the whole job on its own. Even so, watching a crew lug a loaded home up a three-flight Soulard walk-up in July has a way of inspiring one. Folks often land around 15 percent of the total divided among the movers, or a set amount per person. The call is entirely yours.

Send the Basics, Get Your Flat Rate in Writing

One written figure for the whole job comes back to you, usually within the hour. Asking costs nothing and locks you into nothing.

See My Flat Rate ☎ (888) 711-4778